Privacy Policy

It is important to KonnectShift that anybody who is reading or availing our services understands our privacy policies completely. Our team has updated the Privacy Policy in order to explain our methods of data collection and protection across all our products and applications. For any kind of queries or concerns, you can always reach out to us at contact@konnectshift.com

Here is an overview of what we have recently added to our Privacy Policy:

Detailed Policies: In order to make it more comprehensible for our clients to understand our approach for data collection, data utilization, and data protection, we have added a great amount of detail in our policies. Moreover, we have as well included further details about our applications, services, and our global partners.

Personalized Experiences: To provide a more personalized experience to our clients, we have explained our communication methods and how you can reach out to us directly.

European Data Protection Law: Many of the changes relate to the new General Data Protection Regulation (the GDPR). We have added information about the rights of users in the European Economic Area under the GDPR and our legal bases for processing data from those users.

1. Introduction

2. About KonnectShift and Konnect Parking

3. Information We Collect

4. How We Use Information

5. Use of Cookies and Other Tracking Technologies

6. How We Share Information

7. Your Choices

8. Access

9. Children’s Privacy

10. Retention

11. Security Safeguards

12. Changes to This Policy

13. Third Party Services, Applications, and Websites

14. Cross-Border Transfers

15. Applicability of Law; Partner Agreements

16. Data Controller

17. Your Rights

18. Contact Us

1. INTRODUCTION s

At KonnectShift, we respect the privacy preferences and expectations of our users by providing reliable and applicable data security and privacy laws. The KonnectShift Privacy Policy explains the stakeholders involved in collecting information, the process of data collection, types of information we collect, how we utilize or share it by implementing suitable protection measures, different access choices as per users like you.

The policy is applicable to KonnectShift applications, platforms, websites, and other services unless specified otherwise. In this policy, there are instances where we have used phrases referring to “personal information” to unfold the information that is about you and associated with you. We strongly recommend you to read this Policy in order to understand our practices and ethics before availing any of our services.

2. ABOUT KONNECTSHIFT

KonnectShift is a smart transportation solution provider, based on Artificial Intelligence and Internet of Things that enables management of the mobility needs of cities of Canada and India. The company builds advanced solutions for smart parking, tolling, and transit. Its vision is to contribute to the smart city initiative by utilizing smart mobile devices that can communicate with each other through sensors. Our smart Platform has been designed and developed to maximize revenues, enhance customer experiences and optimize daily operations of the transportation industry including parking systems.

3. INFORMATION WE COLLECT

We collect information about our clients using the following methods:

s Directly from you when you start using our services and during the course of your interactions with our services. The mode can be a phone, email, chat, instant messaging, Application, website or any other platform;

From our associated partners, service providers as well as third-party sources or stakeholders, when you are notified of this kind of information sharing;

From other sources like Departments of Motor vehicles or similar databases that consist of driver information.

However, this is applicable in cases where we have required permissions to legally obtain the information and ensure its safe use and protection.

Here is a list of types of information that we collect through our applications and platform:

Information about you and your KonnectShift account – Any kind of information that you deliberately provide which might include name, email address, contact number, marketing choices, license plate number and other relevant information. Device Information: When you start using our services on any of your devices, we collect information about the operating system, IP address, device type, and version, browser type, and version.

Location information: Users who enable location services to allow us to collect the geographic location of their devices. Some of the features are strictly dependent on location, so if you do not allow our application to receive the device’s location the application may not function properly.

Vehicle information: We also collect information related to the vehicle such as vehicle registration number, license plate number, vehicle model, registration expiration date, insurer, and all other details.

Financial information: To have knowledge of your alternative funding sources associated with your account, we record your financial details such as credit card number, its expiration date, name on the card, zip code etc. Marketing information: In order to give you personalized content as per your interactions; we also collect marketing information which includes your responses to all our marketing campaigns or programs.

Social media information: As per your social media privacy settings, we collect your details like email address, gender, age etc. However, this is only collected when you interact with KonnectShift on any of the social media channels like Facebook, Twitter, LinkedIn, and many others.

If you wish to learn about your information collection preferences and choices or how to opt-out of information collection you can read the Your Choices section. and, for individuals located in the European Union/European Economic Area (“EU/EEA”), see also the “Your Rights” section below.

4. How We Use Information

Your personal information is used in relation to services that are offered to you. The personal information can be used by KonnectShift employees and our service providers for the below-given purposes.

We also have legal policies based on which we use personal information of users based in EU/EEA. If you are a user located outside EU/EEA, you give consent to KonnectShift to collect, use and disclose information that is collected in compliance with this Privacy Policy and as otherwise allowed by applicable law. In case you do not agree with these specific terms, it is advised to not provide any kind of personal information to KonnectShift. Moreover, you hold the complete right to withdraw your consent at any given time which will be subject to legal restrictions and admissible notice given to KonnectShift. This also limits you from receiving full benefits of KonnectShift’s services.

The collected information is used in the following areas: To interact with you regarding your KonnectShift account and use of our services: All the interactions with you are done for our legal interests that depend upon the situations under which a contract is signed between you and us. These interactions include:

Dispense information to guide you in using and navigating our services.

Handle your inquiries about using our services. Notifying you about our service updates and upgrades. Giving your transaction history to you.

We may also use in-app notifications (push notifications), text messages, emails or phone calls to reach you out. Message and data rates are applicable.

To interact with others about your account with us for the use of our services: All the interactions with others about you and your account are done for our legal interests that depend upon the situations under which a contract is signed between you and us. We do it for the following purposes: Preparing reports and giving information as required by our associated partners and service providers

Contacting parties on your behalf for unpaid citations. Replying back to all requests from government authorities including law enforcement.

To provide our services. : This activity with you is done for our legal interests that depend upon the situations under which a contract is signed between you and us. It includes: Operating the services.

Managing your account on your behalf to correct errors, update or terminate account while ensuring complete data retention for future compliance and audit purposes.

To audit and monitor the use of the services. This activity with you is done for the legal interests that help us to improve security in our service offerings. This activity includes:

Tracking and examining usage

Ensuring security, prohibiting fraud and imposing our policies.

Complying with applicable laws.

Analyzing and rectifying any services outages or breakdowns.

To notify you about changes to the services. This activity with you is done for our legal interests, that includes the provision of services with required changes for seamless functioning.

To make our services better: This activity with you is done for our legal interests which revolves around improving our services consistently. Here is what is included in this: Personalization and application improvement for smooth user experience.

Identifying the latest trends, existing errors, and areas of enhancement that further help in creating an aggregated database.

Analyzing data that we collect to help us ensure seamless provision of services to you and introduce new features.

To process your transactions: To process your payments as well as manage your transactions, we collect your information for our legal interests in order to sign a contract between you and us. In this case, we can also serve as the merchant of record or even payment gateway provider.

To market and advertise to you: Considering your marketing preferences and your consent, we advertise and market to you about the latest news and offers. This activity is for our legal interests which includes provision as well as the promotion of our services. We may ask for your consent in situations where a legal explanation over and above legal interest is required by applicable law. This activity includes:

Connecting with you about our service offerings and providing more details about new offers that may interest you. Conducting surveys to run promotional activities like offers, discounts, and other contests. You can choose to opt out at any given time which will stop us from sending you further promotional offers.

To impose any of our rights and agreements that concern you: We hold the right to impose any of our rights in the situation of disputes or when you fail to pay and for all other legitimate purposes. This activity is for our legal interests and for compliance with legal obligations that which we are subject to.

In cases, where we reckon on our legal business interests or legal interests of a third party to explain the objectives for using your personal information, this will include: Tracking of all our commercial activities and purposes, or those of a third party;

Compliance with applicable regulatory obligations as well as any other codes of conduct; Development of relevant business operations as well as improvement of the same for ours and of those of a third party; or

Protection of our business, stakeholders, employees, clients and those of a third party.

5. USE OF COOKIES AND OTHER TRACKING FEATURES

We use standard information gathering tools to collect information when our clients are using our services such as cookies, which help to track your activities within the services and analyze trends using that information. We can also collect reports through these tracking tools on an individual as well as aggregated basis.

We may obtain reports based on the use of these technologies on an individual and aggregated basis.

Cookies: We make use of two different kinds of cookies; session-based and persistent. Session-based cookies exist during your sessions. Persistent cookies, on the other hand, remain on your device despite you closing the browser or turning off your device. The use of cookies can be controlled by you but at the browser level. In case you reject or delete cookies, some of the services might not function as formulated. Every browser has distinctive mechanisms for cookies management. You can take help from your browser’s help menu to determine the most suitable way for cookie storage modification. You can also visit www.aboutcookies.org for further information on how to manage cookies.

Analytics Tools: We use Google Analytics and Google Analytics for Firebase to analyze how you are interacting with our platform and application to improve your overall experience. You can read about Google Analytics’ practices and policies on their website.

Additionally, we also measure your interactions through Facebook Analytics. You can learn about Facebook Analytics’ practices and policies by visiting this link www.facebook.com/privacy/explanation

Lastly, we might also store other information in our server logs that include IP address, information about devices and store certain information on your device too using local storage objects. For other tracking activities, we use scripts, MAC addresses, IMEI device numbers, pixels, and tags.

“Do-Not-Track” Technologies: We do not answer to any browser’s “Do-Not-Track” signals.

Tracking performed by third parties: We do not authorize third-party stakeholder excluding our service providers to track what all websites you have visited before and after visiting our services. Having said that, we do not have control over third-party tracking which means there might be some tracking occurring without our authorization too.

6. HOW WE SHARE INFORMATION

We share your information with our service providers and partners in the following ways:

The companies, as well as vendors who qualify as our business partners, payment processing service providers, web hosting provider, data analytics partner, marketing resources, customer support, email server provider, audit partner, information technology service provider and other similar kinds of service providers, can access your information for different purposes.

Our affiliates who are allowed by law can access your information.

In cases where you participate in our promotional activities, your information is shared with relevant service providers and third-party vendors in charge of that particular activity.

To ensure seamless provision of services to you through KonnectShift and its partners, we also share your information with our Partners in compliance with this policy. We will provide you with a formal notice in case we are required to share your information with an entity that is unaffiliated to KonnectShift.

Our accountants, lawyers and other professional advisers also have access to your information. Your information is also shared with government authorities and third parties that also include external agencies, organizations, police and other relevant local authorities, to comply with legal and regulatory obligations wherever applicable.

Whenever we believe that the disclosure is (a) rationally necessary to comply with applicable laws, regulations, legal processes or executable government requests; (b) mandatory to impose the provisions of the policy; (c) essential to apply our terms, including inspection of possible violations; or (d) mandatory to scrutinize or protect against definite or threatened harm to the rights, property or security of KonnectShift, our users as well as the public, as required and allowed by law.

You accept and agree that we cannot be held liable for actions or omissions of any party with whom we share your information, and such information will be governed by such parties’ policies, procedures, and practices.

7. YOUR CHOICES

You can inform us about your preferences regarding how your data is used in the course of your registration process and modify your preferences by reaching out to us directly or by changing settings in our Application directly. For additional services provided by KonnectShift and Konnect Parking that are not mandatory for proper execution of our Applications, you can also limit the use and disclosure of your data or cancel your consent, where dependent upon, by getting in touch with us directly or by changing settings in the Application. For additional services provided by third parties like email marketing and third-party interactions, you can also limit the usage and disclosure of your data or cancel your consent by contacting the associated service providers directly.

Marketing emails: You can opt-out of the email marketing campaigns run by KonnectShift by clicking on the Unsubscribe instruction provided in every email. We hold no responsibility for marketing emails coming from our partners or other third-party service providers.

Third-party communications: You can opt-in to receive emails or be a part of other interactions from our partners, vendors or other third-party service providers. Once you opt-in, you will be subjected to their separate privacy policies. Push notifications: You can turn off push notifications through your application or device settings. This can affect the proper functioning of our services.

Account: When you cease to use our services, you automatically stop KonnectShift from collecting your information through your Konnect Parking account. You can also reach out to us to delete or change certain account information through our contact email address.

Please note that users may not opt out of critical and urgent service messages.

8. ACCESS AND CORRECTION

It is crucial that your information stored in our records should be accurate and complete. If your personal information changes during the course of our association, please ensure to keep us updated of such changes. You can access, examine, change and enquire to your information processing as well as cancel your user account, by getting in touch with our customer support team at the contact us email address. We try to respond to every request at our earliest and within response periods required under appropriate laws.

9. CHILDREN’S PRIVACY

Our services are not applicable to children under the age of 13, or under the legal age in jurisdictions outside of North America, and we do not collect information from them deliberately.

10. RETENTION

We retain your personal information for as much as needful to comply with our legitimate obligations, settle disputes, impose our rights, or as reasonably mandatory for business objectives. Where suitable or legally needed, we retain your information on our servers even after deletion or termination of your KonnectShift or Konnect Parking account to comply with our legal obligations, settle disputes or impose our rights.

11. SECURITY SAFEGUARDS

We apply suitable and reasonable physical, technical and administrative protection methods to safeguard your information from illegitimate use, access, loss, misuse, amendment or demolition. Nevertheless, it is not possible to guarantee complete security in all situations. If you have any queries or doubts about the security of our services, please feel free to write to us on our given contact us email address.

12. CHANGES TO THIS POLICY

We update this policy from time to time to account for modified legal and operational circumstances and to explain new features, products, or services, and how those modifications affect our use of your personal information. Any modifications we make to this policy in the future will be posted on this page and if make material modifications to this policy, we may notify you directly or through our services; in any case, you may choose to discontinue using our services, if you do not wish to take the new changes. The updated policy will take effect as soon as it is updated or otherwise informed to you. We recommend you to review this policy for updates each time to utilize our services.

13. THIRD PARTY SERVICES, APPLICATIONS, AND WEBSITES s

Specific third-party services, websites, or applications that you use or navigate to from our services may have distinct user terms and conditions as well as policies that are independent of this policy. This consists, for instance, websites owned and run by our partners or service providers. We do not take any responsibility for the privacy practices and policies of these third-party services or applications. We encourage you to carefully review the user terms and conditions of each third-party service, website, and application prior to use.

14. CROSS-BORDER TRANSFERS

Since our services are global, personal information of our users may be shared, stored or processed in any country where we run our business operations or engage service providers. Presently, we have business operations or engage service providers in Canada and India. We may require to transfer information to countries outside of your country where you live, that can have data protection rules that are different from those applicable in your country, subject to any applicable laws. Information that is hosted within or outside of your country of residence may be accessed by KonnectShift or Konnect Parking personnel located in Canada. We take suitable measures to make sure that any such transfers comply with appropriate data protection laws and that your information remains secure to the standards explained in this policy.

For users located in the EU/EEA, if we share or transfer your information outside of the EU/EEA, we will create the required means to ensure a sufficient level of data protection. This may be a suitable decision of the European Commission verifying a suitable level of data protection in the respective non-EEA country or an agreement on the basis of the EU Model Clauses.

15. APPLICABILITY OF LAW; PARTNER AGREEMENTSs

As stated earlier, KonnectShift may sign an agreement with a partner when executing our services in a specific area. Since our partners and users are situated in different jurisdictions in which we operate, so we may have different privacy obligations depending on the applicable jurisdiction and on our privacy obligations that applicable under the partnership agreement. It is our policy to comply with the appropriate privacy law and the partnership agreement. If any of the preceding provisions of this policy conflict with how KonnectShift may gather, utilize, share, store or transfer your personal information under any related international, state, federal, provincial or other territorial laws, KonnectShift will comply with such law or laws duly

16. DATA CONTROLLER

We, KonnectShift and Konnect Parking are the data controllers for the purpose of data safety law, in respect of your information gathered and used through your use of our services. It is because we order the purposes for which your information is used and how we use it.

KonnectShift partners may also act as data controllers for the purpose of data safety law when they offer the services or any part thence. You can refer to their privacy policies for more information.

17. YOUR RIGHTS

If you are a user who is located in the EU/EEA, then you have specific extra rights with respect to your information under the General Data Protection Regulation. The rights may be only applicable in particular circumstances and are subject to some absolutions. Please refer to the below-given information for a summary of your rights. You can exercise these given rights using the contact details given on this page at the end of the policy.

Summary of your rights:

Right of access to your personal information You hold complete right to request and receive a copy of your personal information that we store about you, subject to certain exemptions.

Right to amend your personal information You have the complete authority to ask us to rectify any of your personal records that we have stored incompletely or incorrectly.

Right to the removal of your personal information You hold the right to ask for deletion of your personal information under specific situations. For examples (a) when your personal information is no longer required in relation to the objectives for which it was stored earlier; (b) if you take away your consent and there no other legal purpose for which we depend on for the continued use of your information; (c) if you condemn the use of your information (as stated below); (d) if we have used your information unlawfully; or (e) if your information needs to be deleted to comply with a legal obligation.

Right to limit the use of your personal information You hold the right to terminate our use of your personal information in specific situations. For example (a) wherever you find that your personal information is incorrect and only for such period to enable us to scrutinize the accuracy of your personal information; (b) the use of your personal information is illegal and you object the deletion and instead request for suspension; (c) we no longer require your personal information but it is required by you for the establishment, exercise or defence of legal claims; or (d) you have condemned the use of your personal information and we are scrutinizing whether our grounds for the use of your personal information override your objection. Right to data portability

You hold the right to acquire your personal information in an organized and machine-readable format and for it to be transferred to another organization, where it is technically practical. This right is only applicable where the use of your personal information is based on your consent or for the performance of a contract, and when the use of your personal information is executed by electronic means.

Right to object to the use of your personal information You have the right to condemn the use of your personal information in specific situations. For example (a) where you have grounds relating to your specific situation and how we use your personal information for our legal interests (or those of a third party); and (b) if you condemn the use of your personal information for direct marketing purposes.

Right to withdraw consent

You hold the right to take away your consent at any time where we depend on consent to use your personal information.

Right to complain to the relevant data protection authority

You have complete right to complain to the related data safety authority where you think we have not used your personal information in accordance with data safety law.

18. CONTACT US

If you have queries about this Policy or our information handling methods and practices, please contact us at contact@konnectshift.com or write to us at: KonnectShift Technologies Inc

2206- 60 Colborne Street, Toronto, M5E0B7

Ontario, Canada

KonnectShift